Privacy Policy

Introduction

At Doggy Degree, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and purchase our personalized dog training books and ebooks. We are committed to ensuring that your privacy is protected and that we comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR).

This policy was last updated on 5/10/2025. We may update this policy from time to time, and we will notify you of any changes by posting the new policy on this page.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information
• Email address
• Information about your dog
• Payment information (processed securely through our payment providers)

Additionally, we automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and cookies. This information helps us improve your browsing experience and maintain the security of our services.

Legal Basis for Processing

Under GDPR, we process your personal data on the following legal bases:

Contract: We process your data to fulfill our contractual obligations when you purchase our products or services. This includes processing your orders, delivering your books, and providing customer support.

Legitimate Interest: We process certain data to improve our services, prevent fraud, and maintain the security of our website. This processing is necessary for our legitimate interests and does not override your rights and freedoms.

Consent: For certain types of processing, such as marketing communications, we will only process your data with your explicit consent. You can withdraw your consent at any time.

How We Use Your Information

We use your personal information to create and deliver personalized dog training content tailored to your specific needs. This includes analyzing your dog's characteristics and training goals to provide the most effective training guidance.

Your information is also used to process your orders, handle payments, and deliver your books or ebooks. We maintain records of your purchases and preferences to provide better customer service and support.

We may use your contact information to send you important updates about your order, respond to your inquiries, and provide customer support. With your consent, we may also send you marketing communications about our products and services.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted during transmission and storage, and we regularly review our security practices to ensure they meet industry standards.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

We never sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, processing payments, and delivering products. These providers are bound by confidentiality agreements and may only use your data for specified purposes.

Your Rights Under GDPR

Under the GDPR, you have several rights regarding your personal data:

Right to Access: You can request a copy of your personal data and information about how we process it. Right to Rectification: You can request corrections to inaccurate or incomplete data. Right to Erasure: You can request deletion of your data in certain circumstances. Right to Restrict Processing: You can request limitation of data processing in specific situations. Right to Data Portability: You can request transfer of your data to another service provider. Right to Object: You can object to certain types of processing. Right to Withdraw Consent: You can withdraw your consent at any time.

To exercise these rights, please contact us using the information provided below. We will respond to your request within one month, though this period may be extended in complex cases.

International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data during such transfers, including standard contractual clauses approved by the European Commission.

When we transfer data outside the EEA, we ensure that the receiving country provides an adequate level of data protection or that we have appropriate safeguards in place to protect your rights and freedoms.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer at:

Email: privacy@doggydegree.com
Address: [Your Company Address]
Phone: [Your Company Phone]

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data in accordance with applicable data protection laws.